FREQUENTLY ASKED QUESTIONS
What if I go over my account limit ?
Data Transfer
Example (Assuming a single bit rate file) Convert (encode) an FLV file the size of about 10 MB. The standard account offers up to 2 gig of storage space and your file requires 10 MB of storage space. Your data transfer rate is 8 gigs (8000 MB) per month.
Each time an end-user watches your 10 MB video clip all the way through, 10 MB of data transfer occurs across your network. If 10 end users watch your 10 MB streaming clip all the way through, 100 MB of data transfer occurs across your network, and so on. This means your 10 mb file can be viewed 800 times from beginning to end before attaining your standard account limits. You will receive an email should your account reach these limits. You may need to upgrade your account for additional data transfer and storage options. If you think you need additional data transfer, select the Small Business or Corporate accounts from the outset.
Storage space quotas cannot be exceeded. In order to upload more than your storage space quota you will have to upgrade to a larger account.
There are no charges to your monthly data transfer quota for uploading files. Data transfer is only billed during streaming or download
We notify by email when your monthly data transfer exceeds a predetermined amount. The data transfer alert notification enables you to monitor your data transfer.
The Current Data Transfer shows you the amount of data that has transferred this month. If you set the Alert Data Threshold below this level, you will receive an Email Alert momentarily. Please keep in mind that the data transfer email alert notification although sent in "real time, there may be some time passed before you recieve it." This means that when you receive the email alert, it is likely that a small amount of additional data will have already transferred.