Hosting Support

FLV HOSTING EXISTING CLIENT SUPPORT Our Support Ticket Help Desk is the best way to receive help and support. Our team is contacted immediately to route to the correct department to handle the case. Also, our knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.

FLV HOSTING EXISTING CLIENT SUPPORT

CLIENTS CLICK HERE FOR SUPPORT AREA

Completing a support ticket, contacts our whole team at once, and we can document the progress and respond faster.

NOTE: Types of support offered

FREE support (existing clients) ; Our system is limited to making sure the servers have uptime, and your files can play as long as the coding you make is correct. We do not troubleshoot your code, open your files, provide tutorials (unless as a courtesy) or support programs supplied by other vendors.

If FLV Hosting has supplied you with players, actionscript, or a delivery system, we are happy to troubleshoot that coding. If we did not write the code, or we did not construct the player(s) then we can't help you unless you employ us to inspect your coding.
Support can and will check your hosting to ensure files FLV files will play given correct coding.

PAID SUPPORT
We are at your disposal to help you integrate your FLV streaming into your website and help you use all the wonderful options Flash gives you with Flash. We can troubleshoot your code, players, applications and more with our paid support program. We will provide you with an estimate of time required to complete the help

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